Testimonials - North Ridge Developments Saskatoon
Why People Choose North Ridge Development

A collection of loyal customers’ experiences with North Ridge. Throughout the years we have had countless successful interactions with Saskatchewan residents helping them find their dream home.

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We are currently getting several small items looked after as our one-year mark since occupancy was reached June 1st and I’m looking back on this 1-year adventure with much pleasure and total satisfaction. I’d like you to know that from the very first day I met with Steve Little at the Terramont Show Home, then continuing with the equally amazing David Leatherdale, onward to this day, this has been a beyond amazing experience. I cannot sing high enough praises of the North Ridge team.

David Leatherdale inherited us and took beyond exquisitely perfect care of us and any and every need that we needed addressed. Polite, patient, helpful, informative,  SUCH a gentleman, thorough, accommodating, he made planning our new home and learning how to operate its various features, a dream. Definitely a “keeper”.  Each time I drive past the show home I check to see if he’s there to wave to him and perhaps chat with him. I cannot say enough good things about him.

Several glitches showed up in the first several months and later and much to our relief, Brenda at Customer Care attended to each need promptly and pleasantly; her cheery, friendly, professional,  prompt responses to all that we brought forward to her made our experience in (so unexpectedly) moving to a brand new lovely home SO easy! Brenda is a treasure, a blessing to your organization. Also a “keeper”. Tyler Pickering was SO very helpful in the early stages of this new-home adventure, as was/is Jorge and as were others whose names I do not remember. “Keepers”, also. Murray and Jerry, always so patiently accommodating, so totally knowledgeable and professional, taught us how to look after various tasks in the house and made having minor repairs taken care of painless. Again, team members to be treasured.

Paul and I LOVE, LOVE, LOVE our new home! The layout of the house is perfect for us. The workmanship is flawless, the rooms are spacious, the closets huge, the floor-to-ceiling windows amazing, the pantry a dream, the cabinetry and flooring exactly suiting our taste, the bathrooms (especially the walk-in shower in the master bedroom) SO convenient, the walkout basement beyond our wildest dreams, the utility room large enough to accommodate much storage and even my treadmill, the basement patio a lovely outdoor space, lots of room at the front of the house and main floor deck and walkout level for my beloved planters, sweet little lawn and lovely shrubs in the front yard, amazing amazing amazing views from the main floor deck and walkout patio of the sky and common courtyard with its lovely landscaping and the detailed maintenance of the lawns and landscaping, a good-sized garage, even the curvy little road which leads to our home, are all giving us SO much pleasure.

I’m sure I’ve missed mentioning other things we love about our new home and for sure, mentioning names of other members of the North Ridge team who have made transitioning to our new home a pleasure. Please know that all of you have made a potentially stressful process one that I’ll look back upon as actually a truly good experience. I would never consider committing to any builder other than North Ridge and I sing your praises to anyone who is considering acquiring a new home. Thank you, all!!!

Vera and Paul

Brenda, I want to express my sincere appreciation for fitting my house in with Gerry and Rob’s busy schedules today. I have been bragging about Wally and Northridge Developments for 25 years and will continue to do so. Gerry and Rob gave me great comfort as to my next steps, a couple of really good guys.

Thanks again, I will get my roof fixed and then look at replacing some wood on the inside. I know that this will be at my cost but will see if you folks could help me out with this when the time comes. You know what you are doing, I don’t.

You have made a tough week a whole lot better Brenda, thank you for your excellence.

Rob

Unlike other builders who are only there for the first year and just into it for the sale, North Ridge builds communities where the homeowners feel they are well looked after long after the first year has passed. The service team at North Ridge go above and beyond what is the norm in customer service. I always know that if anything is needed Brenda is quick to respond and in a short time, I can have someone come out and help us. We have also the occasion where the service team has stopped by and touched up items that we were not aware of at the time (repair siding, touch up paint on trim); to me, that is unheard of nowadays.

We would also like to thank Murray for his most recent visit to our home. Not only did he repair our window, but he also spent the time showing us what to do if the issue was to repeat itself and he even provided us with spare parts. Murray has always been friendly and professional and he gets along very well with our children and our pets (sorry again about the cat being overly friendly).

North Ridge is more than a Builder they are a company committed to providing a quality product and exceptional ongoing customer service.

Thank you again for always being there for us.

Shawn

We built our home in 2010 when the industry was extremely busy. We even asked North Ridge to move up our possession date, which they did with no hesitation. We moved in on schedule and without any problems. North Ridge made it clear they would be back to check in before our 1-year checkup, which is rare for most home builders. Our 1-year mark came and they checked off everything on our list and then Brenda the head of the warranty team called and said don’t hesitate to call if you have questions or concerns. I’m glad they said that. 2 years later one night we experienced what I thought was a major plumbing problem. I immediately called North Ridge and plumbers were on our doorstep with an hour. The problem was actually minor and took the plumbers only minutes to fix! I was extremely grateful North Ridge meant what they said; just because our 1 year had passed they were still here for us. Fast forward 5 years and our 2nd level subfloor had developed a squeak. Once again I called on North Ridge for advice and the very next day the warranty team came through and fixed the squeak.

I cannot imagine the fear a homeowner would have making the biggest purchase of your life, only to find out once you write the cheque the builder is gone. That is not the case with North Ridge. They walked us through every step from sales to possession and have never left. I would recommend North Ridge whether a person wants a tiny starter house or their forever home.

Ashley

From the beginning, your customer care and service have been next to none. This is one of the main reasons we came back to North Ridge after building our first home with you in 2010. Tabitha took us on from the start and began helping us pick, design and begin the building process in January of 2017. She was fantastic – so caring, dedicated, easy to reach, professional and fun 🙂

The entire building process and the team involved was great. Our home was built quickly and efficiently, and we were kept in the loop the entire time.

Our final walk-through and move-in time were smooth as well (at least on your end, on our actual move-in date my husband and I were missing as we were in the hospital having our baby boy!!)!

The inspections over the last year have been done by Rob and Murray! I cannot say enough about how amazing these guys are! They are timely, soooo knowledgeable, helpful and always go above and beyond. Thank you!

Finally, our one-year inspection took place these past two days. Rob and Murray were back again (much to my happiness) and helped so much! I also met Jorge who fixed some nail pops, cracks, etc. and he was so great – professional, friendly and the job he did was perfect.

When you build a new home you learn quickly that people will come into your house for many different reasons – with the North Ridge team we always felt cared for!

My husband and I would like to thank everyone involved for the amazing care you put into making our dream house a reality 🙂

Thank you!

Myranda and David

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