Regina   |   Saskatoon


North Ridge is more than a Builder they are a Company committed in providing a quality product and exceptional ongoing customer service - Shawn

Unlike other builders who are only there for the first year and just into it for the sale, North Ridge builds communities where the home owners feel they are well looked after long after the first year has passed. The service team at North Ridge go above and beyond what is the norm in customer service. I always know that if anything is needed Brenda is quick to respond and in short time I can have someone come out and help us. We have also the occasion where the service team has stopped by and touched up items that we were not aware of at the time (repair siding, touch up paint on trim); to me that is unheard of nowadays.  We would also like to thank Murray for his most recent visit to our home. Not only did he repair our window, he also spent the time showing us what to do if the issue was to repeat itself and he even provided us with spare parts. Murray has always been friendly and professional and he gets along very well with our children and our pets (sorry again about the cat being overly friendly). North Ridge is more than a Builder they are a Company committed in providing a quality product and exceptional ongoing customer service.   Thank you again for always being there for us.   

I was so impressed with the attitude and service provided by North Ridge! - Wen

I am writing to express my appreciation for your post-sale service since I moved to my new Stonebridge home last August.

I am a single mom and don't have much knowledge on property maintenance, the first thing I do when I see any problems is to call North Ridge.

I was so impressed by the attitude and the service provided by North Ridge - from the lady who educated me on the phone or the maintenance guy who came to my house to solve the problems. They brought quick and qualified service with constant smiles and courtesy no matter how silly the problem sounded. They patiently explained the details and taught me to do self-detecting and problem solving. For them, the problems were as easy as doing a math question (1+1). They would never forget to ask "anything else we can help you with?" before they left my house! Over a year, I received IMMEDIATE service on Christmas Eve, Boxing Day and at 10:00 pm on the freezing cold Friday last week! All of those services are not necessary only if I have a tiny bit of knowledge. I keep telling my stories to my friends and they were impressed too. One of them even bought a new property under my new referral. I will keep doing so because North Ridge definitely deserves it! Thanks!


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